Effective Date: September 30, 2025
Last Updated: September 30, 2025
Build With Static (“Static,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you interact with our website (https://www.buildwithstatic.com), our services (lead-generation, paid advertising, professionally produced content, and websites), our communications (email, calls, SMS), and our optional white‑labeled mobile app add‑on (the “App”). By using our site, services, or App, you agree to this Policy.
Information We Collect
A. Personal & Account Data (you provide)
- Name, business name, job title
- Email address, phone number
- Billing and mailing address
- Account login details (when applicable)
B. Service & Content Data (client work)
- Creative assets, product/service information, brand guidelines
- Leads, campaign settings, advertising account metadata (IDs, budgets, targeting)
- Website content, forms, and submissions we host or manage for you
C. App‑Specific Data (if you use the App)
- Profile details (name, email, phone) tied to your sub‑account
- Business and contact records you add (e.g., conversations, notes, appointments)
- Files and media you upload within the App
- Device information necessary for push notifications (e.g., push token)
- Optional device permissions you enable (Camera/Photos/Microphone) strictly for the related features
We do not collect content from your device without permission. You can revoke permissions in your device settings.
D. Technical & Usage Data (automatic)
- IP address, device/browser type, operating system, language
- Pages viewed, session duration, referring URLs
- App and site diagnostic logs, performance events, crash data
- Cookies, pixels, and similar technologies (see Section 7)
E. Payment Data (if applicable)
- Payment method details processed by our payment processor(s)
- We do not store full card numbers on our servers
F. Social/Third‑Party Interactions (optional)
- Public profile data when you engage via platforms like Google or Meta
G. Optional Surveys/Testimonials
- Information you submit in forms, reviews, or feedback
When We Collect Information
- When you fill out forms, request a quote, or schedule consultations
- When you communicate with us by email, phone, SMS, or via the App
- When you interact with our website, ads, emails, or embedded tools
- When you use the App with a valid login to your sub‑account
How We Use Information
- Provide, operate, and support our services and the App
- Set up client sub‑accounts and user access; manage appointments and projects
- Create, manage, and optimize marketing campaigns and websites
- Communicate about projects, updates, security, and support
- Send transactional messages; send marketing messages with consent
- Troubleshoot, analyze, and improve performance and user experience
- Comply with legal obligations and enforce agreements
Legal bases (where applicable): consent, contract performance, legitimate interests, and legal obligations.
How We Protect Information
- Encrypted connections (HTTPS/TLS)
- Access controls and least‑privilege practices
- Secure third‑party integrations and hosting
- Staff training and vendor due diligence
No method of transmission or storage is 100% secure. By using our services, you accept this risk.
Grounds for using your data
- Legitimate Interest: Providing services, communications, and analytics
- Performance of a Contract: Delivering services and managing appointments
- Consent: For promotional messaging and optional services
- Legal Obligations: Fraud prevention, law enforcement compliance
Sharing & Disclosures
We do not sell personal information. We share data only as needed to operate our business:
- Service providers/processors (hosting, CRM/app infrastructure, email/SMS/voice delivery, analytics, payments, file storage, ticketing)
- Platforms you connect (ad networks, analytics) at your direction
- Legal/compliance when required by law or to protect rights, safety, and security
- Business transfers in the event of a merger, acquisition, or asset sale
We bind providers by contract to use data only to perform services for us and to safeguard it appropriately.
Mobile App Privacy
- Access & Accounts. The App requires a valid login tied to a client sub‑account we provision. Public downloads cannot access client data without authorization.
- Data Collected in the App. Profile info, business/contact records you enter, files you upload, usage logs, and device push tokens. Optional device permissions (Camera/Photos/Microphone) are used only for the related feature and are controllable in your device settings.
- Push Notifications. With your consent, we send account and activity notifications. You can disable push in device settings; some functions may be limited.
- Analytics & Diagnostics. We use minimal diagnostics to improve stability and performance.
- Third‑Party Infrastructure. The App operates on third‑party platforms (including our CRM/app provider). Their access is limited to operating the service on our behalf.
- Data Retention in the App. We retain App data for as long as your account is active or as needed for services, legal obligations, or dispute resolution.
SMS / A2P Messaging
We comply fully with carrier guidelines for Application-to-Person (A2P) messaging.
Important disclosures regarding your mobile data and SMS consent:
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- Information sharing to subcontractors in support services, such as customer service, is permitted.
- All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
By providing your phone number on our website or booking portal, you explicitly consent to receive:
- Appointment reminders and updates
- Service confirmations and follow-ups
- Limited-time offers (only if you've opted in)
Your mobile number and SMS consent are stored securely and used solely for transactional communication or promotional messages only if you’ve opted in.
You may opt out of promotional messaging at any time by replying "STOP" to SMS. Standard messaging rates may apply.
Cookies
- Remember preferences and sessions
- Measure site/App performance and usage
- Support advertising/retargeting where applicable
You can control cookies via your browser settings. Some features may not function without certain cookies.
INTEGRATIONS
GOOGLE
- We use Google Analytics for site usage analytics.
- We use Google Ads Remarketing and Display Network Reporting.
You can opt out or view Google’s Privacy Policy here: https://policies.google.com/privacy
FACEBOOK
- We use Facebook Pixel for ad retargeting and demographic insights.
- We may create Custom Audiences based on website visitors.
You can view Facebook’s Privacy Policy here: https://www.facebook.com/privacy/explanation
Opt Out of Custom Audiences: https://www.facebook.com/settings/?tab=ads
Data Retention
We keep personal information only as long as necessary to deliver services, fulfill the purposes in this Policy, comply with legal obligations, or resolve disputes. We apply reasonable retention schedules and securely delete/anonymize data when no longer needed.
INTERNATIONAL DATA
Data is stored and processed in the United States. By using our site, you consent to the transfer of your data internationally.
Your Privacy Choices & Rights
- Access and obtain a copy of your information
- Correct or update inaccurate data
- Delete your information (subject to legal exceptions)
- Opt out of marketing communications and certain cookies
- Object to/limit processing in certain circumstances
- Port data (where applicable)
Requests: Email support@workwithstatic.com with your request and verification details. We will respond within the time required by law (typically 30–45 days).
Data Deletion (Account/App)
To request account and data deletion (including App data), email support@workwithstatic.com from your registered email with subject “Delete my data.” We may ask for verification and will confirm once completed (typically within 7 days).
Children’s Privacy
Our site, services, and App are not directed to children under 13 (or the relevant age of consent in your region). We do not knowingly collect personal information from children.
Limited sharing with service providers
We only share data with vendors that help us operate our services:
- Stripe — for payment processing
- Email platforms (e.g., Mailchimp) — for transactional and opt-in communications
- Web hosts and security partners
- CRM provider (e.g., GoHighLevel) — for managing communications and service workflows
- SMS platform (e.g., Twilio) — for appointment reminders and updates
These providers are required to keep your data secure and only use it for service delivery.
Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date reflects the latest changes. Significant changes will be posted on this page; continued use after changes means you accept the updated Policy.
Contact Us
Build With Static
Website: https://www.buildwithstatic.com
Email: support@workwithstatic.com
Phone: (801) 735-1839
Business Address: 949 N University Ave #16, Provo, UT 84604
